7-Day Return Policy
At Realtekweb (Real Technology Web), your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item(s) within 7 days of delivery for a refund or exchange, subject to the terms below:
Eligibility for Return
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Item(s) must be returned within 7 days from the date of delivery.
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Product(s) must be unused, unworn, and in the original packaging with all tags and accessories intact.
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Receipt or proof of purchase should be provided.
Non-Returnable Items
The following items are not eligible for return:
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Items marked as final sale or non-refundable
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Perishable or hygiene-sensitive products (e.g., cosmetics, undergarments)
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Downloadable Software Products
Return Process
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Contact our customer support at 08030559825 or send mail info@realtekweb.com.ng within 7 days of receiving your order.
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Provide your order number and reason for the return.
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We will guide you on how to return the item to us.
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Once we receive and inspect the returned item, a refund or exchange will be processed.
Refunds
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Refunds will be issued to your original payment method within 14–21 days after the item as been verified.
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Shipping and handling fees are non-refundable
Return Shipping
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Customers are responsible for the cost of return shipping.
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